FAQ

FAQ


Do I need the Malaysia Digital Arrival Card?

Yes. The Malaysia Digital Arrival Card (MDAC) is required for most foreign travelers entering Malaysia.


Is this an official government website?

No. We are a private assistance service.

We help travelers complete and submit their MDAC correctly to avoid delays at immigration.


Can I apply for free?

Yes. The MDAC can be completed for free on the official Malaysian immigration website.

Our service is optional and provides assistance, review and submission support.


What do I get for the 59 USD fee?

Our service includes:

• Application review
• Error checking
• Submission assistance
• Support if needed


When will I receive my MDAC?

You will receive your completed MDAC by email within 24 hours.


Is my information secure?

Yes. Your data is handled securely and used only for your MDAC application.


What happens if I don’t receive it?

If you do not receive your MDAC within 24 hours, contact our support team immediately.

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